Returns & Exchanges

At AVAL THEBRAND, we want you to be completely satisfied with your purchase. If your new pieces aren't quite right, we offer a 14-day return window for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number along with your email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original garment bags with all tags attached, ensuring the package is sealed to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.